| 1.
Upon delivery of your new cabinetry, make an inspection
to make sure there is no damage. If there are signs of
possible concealed damage, such as a tear on the packaging,
please make a note of this when you sign for receipt of
shipment.
2.
Should you find a damaged cabinet, determine if it was
damaged during shipping or if it appears to have left
the factory damaged.
3.
Call us as soon as possible & tell us the problem.
4.
If the damage was incurred during shipping, then a freight
claim must be filed. We will handle this.
5.
Determine the extent of damage. If a cabinet only has
a bent hinge or cracked door, etc. then a new repair
part can be sent out. If the cabinet box is damaged,
you may need a complete new cabinet for replacement.
Small items such as a hinge or door can be sent out
quickly & without us needing the old part back.
6.
If a complete cabinet must be replaced, then we ask
you to send the damaged piece back to us,(we pay the
freight, costing you nothing but a small amount of time).
Or the freight company may ask for damaged cabinet if
it is determined that the cabinet was damaged during
transit. We will rush order a replacement cabinet to
you. Depending on the item this can take 1 to 2 weeks.
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877-963-2050